Below FAQ are some common concerns of our clients
FAQ
What are bleached knots?
Yes it will be
Q: “What is included in the theme package?”
Bleached knots is a chemical process performed to lighten the knots on a lace closure or frontal to give it a more scalp like appearance.
What is the difference between a lace closure and lace frontal?
Other than the notable size difference (closures 4x4, frontals 13x4). I like to explain to my clients that Lace closures will provide you coverage from eye brow to eye brown whereas a Lace Frontal will give you coverage from ear to ear.
How long will my Pretty Hair Boutique Crown last?
Our Crowns are made to last a minimum 12- 16 months with proper care and maintenance. Best way to preserve your Crown is take advantage of our restoration service every 3-6 months. Our extensions will outlast your unit; therefore, you can reuse your bundles to re-create a new Crown.
How do I care for my Virgin Hair?
Your extensions are merely an extension of your natural hair so treat it as such. Pretty Hair Boutique recommends you co-washing your bundles/crown every 7-10 days with a moisture rich conditioner such as TRESemme’. Using a detangler brush work the conditioner through your hair and allow it to sit for a minimum of 30 minutes, heat can be added for deeper condition. Curly/Wavy hair is at its best when allowed to air dry.
Returns
All returned items have a restocking fee of 10%. Hair must be in the original state with no signs of wear. Product must be returned within three days of receipt, No EXCEPTIONS. All returns will receive a store credit. Pretty Hair Boutique does not assume responsibility for shipping fees incurred due to returns.